Terms

  • You must be at least 18 years of age or have the legal right to possess adult material in your community, and are not offended by adult merchandise including such things as sex toys, bondage equipment, vibrators and other adult products. By entering this website you have released and discharged the providers/owners and creators of this site from any and all liability which might arise.
  • All goods sold through this site are sold as ‘novelty goods’. The vendor JasminJoy.com cannot be held responsible for any injury caused by their use.
  • Some products shown on this website may vary slightly from the images displayed from time to time.
  • All claims for delivery shortages and damages must be reported to JasminJoy.com within 3 days of the delivery date.
  • All packages returned to us undelivered will be subject to an additional charge before being re-shipped.
  • JasminJoy.com cannot be held responsible for orders being delayed by incorrect information supplied during the checkout process.
  • For Returns, please contact us stating your request to submit a return, along with your order reference number and a note stating the problem and we will email you our returns delivery address and detailed instructions.
  • JasminJoy.com will honour any reasonable returns request, but as a general guideline:
    • Faulty goods – send the item back to us with a note stating the problem, and the order reference number for the original purchase. We will exchange the item for you, or credit your account if this is not possible.
    • Unwanted goods – JasminJoy.com do not operate a ‘sale or return’ policy. Any credit for goods returned to us as unwanted will be less a 25% restocking charge, subject to the following conditions:
      • The goods must be unused
      • The goods must be in their original condition & packaging
      • The goods must be received by us within 10 days from the day you receive your order

    N.B. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

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